Field Application Engineer

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Field Application Engineer is a member of the Sales Engineering team within the Product group in Adasky, handling technical pre/post-sales activities – supporting internal and external customers, with their business endeavors

Job description:

  • Analyzing and resolving customers’ technical issues (SW and HW related – hands-on), remotely and on-site
  • Work with top OEMs, Tier-1s, R&D/technical teams – adopting Adasky’s cutting-edge thermal camera and perception technologies
  • Support demonstrations, evaluations and integrations projects
  • Provide customers multidisciplinary with technical support related to:
    • Thermal imaging/ processing
    • SW
    • Computer Vision/ Perception features
    • Opto-mechanics
  • Hands-on reproducing, debugging and resolving of reported items
  • Support customers integrating and developing with Adasky’s SDK on various edge computing platforms (e.g. Automotive ECU)
  • Configure the products and demonstrate product features
  • Master the product features and specifications, thorough understanding of customers requirements and target solution and preparing technical responses to RFIs and RFPs
  • Create and review detailed specification of requirements per need for modifications/new features
  • Demonstrate the product as a technical expert in customer meetings, international trade shows and industry events (e.g. audience of C-Level and technical experts)
  • Manage customer project from a signed PO to delivery – orchestrate related activities of Business Development, R&D, QA, Procurement, Production and Operations teams
  • Write products documentation e.g. Application Notes, Evaluation Plan Proposals
  • Assist business development and marketing teams preparing technical presentations for various audiences
  • Work closely with account and project managers ensuring customer satisfaction- covering technical status and progress of assigned accounts

Job requirements:

  • B.Sc. (or higher) in software engineering/ computer science
  • Minimum of 3 years’ experience in technical customer hands-on support, application engineering and/or technical sales role
  • Hands-on development experience in Python/C/C++ preferably in RTOS environments
  • Strong communication skills and the ability to work through technical issues with customers
  • A proactive and creative approach, problem-solver mentality
  • Excellent command of both written and spoken English
  • Willing to travel internationally up to 30% of the time
  • Willing to work in multiple time-zones – supporting customers abroad
  • Strong technical experience with image sensors/thermal imagers – Major Advantage
  • Relevant automotive experience – Major Advantage
  • Medical / FDA devices experience – Major Advantage
  • Experience in multidisciplinary systems engineering – Advantage

Location: Yokneam, Israel

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